Privacy Policy

At StartupSprint, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our 1-on-1 business launch coaching services and visit our website at startupsprint.fit.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our coaching services
• Schedule consultation sessions
• Contact us through our website or email
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

This information may include:

• Full name and contact details (email address, phone number)
• Business information and entrepreneurial goals
• Payment and billing information
• Communication preferences
• Professional background and experience

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device identifiers and characteristics

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, remember your preferences, and improve our services. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our coaching services, including scheduling sessions, delivering personalized business guidance, and tracking your progress throughout the 30-day program
• Communication: To send you important updates, coaching materials, appointment reminders, and respond to your inquiries and support requests
• Payment Processing: To process transactions, manage billing, and prevent fraudulent activities
• Personalization: To customize your coaching experience based on your business goals, industry, and specific needs
• Analytics and Improvement: To analyze usage patterns, measure the effectiveness of our services, and develop new features and offerings
• Marketing: To send you promotional materials, success stories, and information about new services (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors and financial institutions
• Cloud storage and hosting providers
• Email and communication platforms
• Analytics and marketing tools
• Customer relationship management systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or illegal activities
• Protect the safety of our users or the public

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest using industry-standard protocols (SSL/TLS)
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers
• Employee training on data protection and privacy practices
• Regular backup and disaster recovery procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

You have the right to access, review, and update your personal information at any time. You can do this by logging into your account or contacting us directly.

5.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.3 Deletion

You may request the deletion of your personal information, subject to certain legal obligations that may require us to retain specific data. We will respond to deletion requests within 30 days.

5.4 Marketing Communications

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly at info@startupsprint.fit

5.5 Cookie Management

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The duration of our business relationship with you
• Legal and regulatory requirements
• The need to resolve disputes or enforce our agreements
• Legitimate business purposes

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. International Data Transfers

StartupSprint operates from Latvia, and your information may be transferred to, stored, and processed in Latvia or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Contract Performance: Processing necessary to provide our coaching services and fulfill our contractual obligations
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
• Consent: Processing based on your explicit consent, which you can withdraw at any time
• Legal Obligations: Processing necessary to comply with applicable laws and regulations

12. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.