Terms of Service

1. Agreement to Terms

By accessing and using StartupSprint coaching services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These terms apply to all visitors, users, and others who access or use the service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the service following the posting of any changes constitutes acceptance of those changes.

2. Service Description

StartupSprint provides personalized 1-on-1 business launch coaching services designed to help entrepreneurs launch their businesses within 30 days. Our services include:

• Individual coaching sessions with experienced business consultants
• Customized business launch strategies and action plans
• Access to proprietary frameworks and methodologies
• Email support and guidance throughout the program duration
• Resources, templates, and tools for business development
• Progress tracking and accountability measures

The specific deliverables and timeline will be outlined in your individual coaching agreement. We strive to provide high-quality coaching services, but results may vary based on individual effort, market conditions, and other factors beyond our control.

3. User Responsibilities

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized use of your account
• Take reasonable steps to prevent unauthorized access to your account
• Accept responsibility for all activities conducted through your account

3.3 Participation Requirements

To maximize the value of our coaching services, you agree to:

• Attend scheduled coaching sessions or provide at least 24 hours notice for rescheduling
• Complete assigned tasks and homework between sessions
• Communicate openly and honestly with your coach
• Provide timely feedback and updates on your progress
• Respect your coach's time and expertise
• Engage actively in the coaching process

4. Payment Terms

4.1 Fees and Pricing

All fees for our coaching services are clearly stated on our website and in your coaching agreement. Prices are subject to change, but any changes will not affect existing agreements. Payment terms include:

• Full payment is required before the commencement of coaching services unless otherwise agreed
• Payment plans may be available for certain programs upon request
• All prices are quoted in USD or EUR as specified
• Taxes and additional fees may apply based on your location

4.2 Payment Methods

We accept various payment methods including credit cards, debit cards, bank transfers, and other electronic payment systems. You authorize us to charge your chosen payment method for all fees incurred.

4.3 Refund Policy

Due to the personalized nature of our coaching services, refunds are handled on a case-by-case basis. Generally:

• Refund requests must be submitted in writing within 7 days of service commencement
• Partial refunds may be available for unused sessions, minus administrative fees
• No refunds will be issued after 50% of the program has been completed
• Refunds are processed within 14 business days of approval

5. Intellectual Property Rights

5.1 Our Content

All content provided through our services, including but not limited to frameworks, methodologies, templates, worksheets, videos, and written materials, is the intellectual property of StartupSprint or its licensors. This content is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our materials solely for your personal business development purposes. You may not:

• Reproduce, distribute, or publicly display our materials without written permission
• Modify, adapt, or create derivative works from our content
• Use our materials for commercial purposes or resale
• Remove or alter any copyright, trademark, or proprietary notices
• Share access credentials or materials with unauthorized third parties

5.2 Your Content

You retain ownership of any business ideas, plans, or materials you create during the coaching process. However, by sharing information with us, you grant us a limited license to use this information solely for the purpose of providing coaching services to you.

6. Confidentiality

We understand the sensitive nature of business information shared during coaching sessions. We commit to maintaining the confidentiality of all information you share with us, except where:

• Disclosure is required by law or legal process
• You provide explicit written consent for disclosure
• Information is already publicly available
• Disclosure is necessary to protect our legal rights
• Information is shared in anonymized form for testimonials or case studies (with your permission)

You also agree to maintain confidentiality regarding our proprietary coaching methodologies, frameworks, and materials.

7. Disclaimers and Limitations

7.1 No Guarantees

While we strive to provide valuable coaching and guidance, we make no warranties or guarantees regarding:

• The success or profitability of your business venture
• Specific financial outcomes or revenue generation
• Market acceptance of your products or services
• The accuracy or completeness of market research or advice
• The suitability of our recommendations for your specific situation

7.2 Professional Advice Disclaimer

Our coaching services do not constitute legal, financial, accounting, or tax advice. We strongly recommend consulting with qualified professionals in these areas before making significant business decisions. We are not responsible for any decisions you make based on our coaching or guidance.

7.3 Limitation of Liability

To the maximum extent permitted by law, StartupSprint and its coaches, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:

• Loss of profits or revenue
• Business interruption or loss of business opportunities
• Loss of data or information
• Cost of substitute services
• Any other commercial damages or losses

Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific coaching program in question.

8. Termination

8.1 Termination by You

You may terminate your coaching agreement at any time by providing written notice. Refunds for early termination will be handled according to our refund policy outlined in Section 4.3.

8.2 Termination by Us

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, if you:

• Breach any provision of these Terms of Service
• Engage in fraudulent or illegal activities
• Fail to make required payments
• Behave in a manner that is abusive, threatening, or disrespectful to our coaches or staff
• Violate intellectual property rights
• Misuse our services or materials

8.3 Effect of Termination

Upon termination, your right to access our services and materials will immediately cease. You must stop using all proprietary materials and return or destroy any copies in your possession. Provisions regarding confidentiality, intellectual property, and limitation of liability shall survive termination.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

We comply with applicable data protection laws, including GDPR for European users. You have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. For more details, please review our Privacy Policy or contact us at info@startupsprint.fit.

10. Dispute Resolution

10.1 Informal Resolution

In the event of any dispute, controversy, or claim arising from these Terms of Service or our services, we encourage you to first contact us to seek an informal resolution. Many disputes can be resolved quickly and amicably through direct communication.

10.2 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Latvia, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Riga, Latvia.

10.3 Arbitration

If informal resolution is unsuccessful, any disputes shall be resolved through binding arbitration in accordance with the rules of the Latvian Chamber of Commerce and Industry. The arbitration shall be conducted in English in Riga, Latvia. Each party shall bear its own costs and expenses, including attorney fees.

11. General Provisions

11.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any individual coaching agreement, constitute the entire agreement between you and StartupSprint regarding the use of our services and supersede all prior agreements and understandings.

11.2 Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

11.3 Waiver

Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of StartupSprint.

11.4 Assignment

You may not assign or transfer your rights or obligations under these Terms of Service without our prior written consent. We may assign our rights and obligations without restriction. Any attempted assignment in violation of this provision shall be void.

11.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

11.6 Notices

All notices required or permitted under these Terms of Service shall be in writing and delivered via email to the address provided during registration or to info@startupsprint.fit for notices to us. Notices shall be deemed given when received.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if the changes are material
• Post a notice on our website highlighting the changes
• Provide a reasonable period for you to review the changes before they take effect

Your continued use of our services after changes become effective constitutes acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services and may be entitled to a prorated refund for unused services.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or our services, please contact us: